LEGAL
Privacy policy.
How we collect, use, store and protect your personal data, and the rights you have over it under UK data-protection law.
Last reviewed: to be confirmed before launch
Legal review required. This is a drafting framework aligned to UK GDPR and the Data Protection Act 2018. It must be completed with the business’s actual data practices, processors and retention periods, and reviewed by a qualified adviser before publication.
ON THIS PAGE
Who is responsible for your data
Market Insights Brothers is the data controller for personal data collected through this website.
TO BE COMPLETED BEFORE LAUNCH
State the registered entity name, company number, registered office address and the data-protection contact email.
What we collect
- Details you give us — name, email address, phone number (optional), the subject and content of your enquiry, and the service or membership you are interested in
- Membership data — account details, tier held, and records of your communications with us
- Payment data — handled by our payment provider; we do not store full card details ourselves
- Technical data — IP address, browser and device type, and pages visited, collected through cookies and analytics
Why we use it
- To reply to your enquiry and provide the service or membership you requested
- To administer your account, take payment and manage renewals
- To send service messages about your membership
- To send marketing about our own services, where you have consented or we are otherwise permitted — you can opt out at any time
- To understand how the website is used, so we can improve it
- To meet our legal and regulatory obligations
Lawful basis
We rely on contract where processing is necessary to provide a membership you have purchased; legitimate interests for running and improving our business, where those interests are not overridden by your rights; consent for non-essential cookies and for marketing where consent is required; and legal obligation where the law requires us to keep or disclose records.
Who we share it with
We do not sell your personal data. We may disclose data where required by law, or to a regulator or law-enforcement body where we are legally obliged to do so.
TO BE COMPLETED BEFORE LAUNCH
List each processor actually used — website host, email or CRM platform, payment provider, analytics provider, community or channel platform — and confirm whether any transfers personal data outside the UK, together with the safeguards relied on.
How long we keep it
We keep personal data only for as long as we need it for the purposes set out above, or for as long as the law requires.
TO BE COMPLETED BEFORE LAUNCH
State a retention period for each category: enquiries, membership records, payment and accounting records (normally six years for tax purposes), marketing consents, and website analytics.
Your rights
Under UK data-protection law you have the right to:
- Be told how your personal data is used, and request a copy of it
- Have inaccurate data corrected
- Ask us to erase data where there is no good reason for us to continue holding it
- Object to processing based on legitimate interests, and to direct marketing at any time
- Ask us to restrict processing in certain circumstances
- Request your data in a portable format
- Withdraw consent at any time, where we rely on consent
Exercising these rights is free, and we will respond within one month.
Security
We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss or misuse. No transmission over the internet is completely secure, and we cannot guarantee the security of data sent to us before it reaches us.
Contact & complaints
To exercise any of your rights, or to ask a question about this policy, contact us using the details on the contact page.
If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. We would appreciate the chance to address your concern first.
READ THE MARKET. UNDERSTAND THE TRADE.
Ready to trade with a process?
Start on the free tier, read the analysis, and decide for yourself. No card, no pressure, no promises about returns.